Leadership of Continuous Improvement Programs Certificate

Continuous Improvement leaders play a pivotal role as the bridge between top management strategy and day-to-day operations. In order to help with this demanding task, MSOE offers a certificate program that covers key behaviors needed for success in leading continuous improvement programs.

Details
This course has not been scheduled. Please contact the BEC for more information.
Individual Price
BEC Member:	$1,250
Non-Member:	$1,695
Books & Materials
Leading Change	$20.00
Behavioral Assessment	$30.00

The series consists of a suite of four one-day sessions that give comprehensive coverage to the issues managers face daily when deploying improvement programs. Typical CI obstacles include definition of roles and responsibilities, pushback, and burn out. Overarching class themes include motivating, coaching, monitoring, and sustaining while taking process improvement to the next level.

The class is designed for people who have experience with lean or six sigma and seek either to launch a new initiative or reinvigorate a current one. Readings and discussions encourage individuals to examine what has worked and what hasn’t in their previous experience, with the objective of improving their own effectiveness. The sessions could serve as a good way for a CI leader to meet his or her annual development goals.

Modules are structured to promote experiential learning and a high level of participation and sharing. Elements include:

Completion of a business case linked to the course outline
Creation of an Action Plan for deployment in a participant’s own organization
Mastery of new tools through class exercises

While it is recommended to take the classes in the order listed below, they can also be taken out of sequence depending on a participant’s needs. The class is offered in session on Thursday and Friday, of two successive weeks.

The program consists of the following modules:

Designing and Maximizing a Continuous Improvement Program

Prerequisites for a systematic continuous improvement
Selection of appropriate approaches
Branding and sustaining continuous improvement
Structure and governance of continuous improvement
Applicability of key improvement tools in specific situations
Sharing best practices

Leading Change in the Context of Continuous Improvement

Types of change
The role of change agents
Understanding organization culture and its impact on change
Dealing with Pushback
Planning and designing a change model
An eight stage process to create change

Leadership of Continuous Improvement

The strengths and weaknesses of various leadership styles in the context of change
A computer-enabled DISC assessment of ones’s own style and how to manage one’s own strengths and weaknesses.
The importance of Emotional Intelligence in leading change
How to use various motivational methods to move an organization forward.

Team Building and Continuous Improvement

The characteristics of winning teams
The stages of team development and what to expect at each phase
Team dynamics and styles
Virtual teams
Overcoming barriers to successful teams

Benefits from a Continuous Improvement Leadership Certificate include:

Expert, real-world guidance in time-proven methodologies
Improved skill in balancing requirements of top management, supervision, and front-line associates
A platform of key skills that can lead to individual advancement
Immediate impact on organizational effectiveness

Typical BEC instructor experience:

Management experience at high-performing firms, ranging from private organizations to public multi-nationals
Cross-functional and multilevel experience, from the shop floor to the boardroom
Proven success at facilitation and training based on a passion for excellence
Wisdom gained from real-world deployment as well as advanced education
Certification in respective improvement methodologies

What are people saying about this certificate?

"One of the most informational classes I have attended."

"Great class to start the foundation for a continuous improvement program."

". . . everyone learned something and can apply it immediately at work"

"It was very helpful for me regarding vision and management styles."