Business Excellence Consortium

Developing a World Class Environment

Provide your organization with a focus!

This session focuses on three areas:

Experiences: Participants will be provided a list of 10 reasons why implementations fail and will discuss the role leadership plays in an implementation.

Measurements: Participants will discuss the performance measurements that drive world class performance activities throughout an organization and will identify their key performance measurements.

Planning: Participants will develop a communication plan for their organization.

This course includes:

• Why become a world class enterprise?
  • The results other organizations have obtained by using Lean
  • Why top management is essential
  • A discussion about the 10 reasons why implementations fail
• World class performance measurements
  • Understand the measurements that are the focus of world class organizations
  • Determine the measurements that your organization will use to help your organization achieve world class performance
  • Identify the individuals in your organization that need to agree on these measurements
• Developing an organizational communication plan
  • Determine how the organizational measurements will be communicated to the entire organization on a consistent basis
  • Determine how the entire organization will be introduced to world class performance
  • Develop a plan that will determine who, what, when, where, why and how actions will be taken to achieve the desired business results while developing a world class culture