Error Proofing

Prevent defects and improve customer satisfaction!

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Details
Milwaukee Metro Area
November 3, 2009, 8 a.m. - 12 p.m.
Northeast Wisconsin Chapter
August 25, 2009, 8 a.m. - 12 p.m.
Individual Price
BEC Member:	$190
Non-Member:	$250
Organization Price
BEC Member:	$2,500 per day **
Non-Member:	$3,500 per day **
** Responsible for facilitator's expenses, including travel, lodging and food.
Books & Materials
Lean Manual	$42
Error Proofing - Organization Training Materials Kit	$142

The BEC is offering a ½ day session on Error Proofing. This session addresses the need to prevent defects from occurring as a strategy to achieve customer satisfaction. This session also provides the participant with a complete understanding of what error proofing is, how it is used as an improvement strategy and how to analyze a problem for error proofing potential. Participants will understand how an error proofing solution is evaluated to ensure the problem it is addressing will not return.

Prerequisite: Problem Solving Tools and Overview of Lean must be taken prior to attending Error Proofing.

Error Proofing content includes:

How to evaluate processes for error proofing potential
Considerations for error proofing
Examples of common error proofing devices
Examples of error proofing in a factory environment
Evaluating "live" defects (provided by the host facility) for error proofing

Upon completion of the BEC’s Error Proofing, you will be able to:

Describe the advantages of error prevention
Understand the evolution of the error proofing philosophy
Describe the difference between mistakes and defects
Evaluate the potential for error proofing specific problems
Understand the impact of failing to error proof on customer satisfaction

http://bec.msoe.edu/course_descriptions/LNEP.php