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Business Excellence Consortium

Problem-Solving Tools

with a focus on application!

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Details
Milwaukee Metro Area
October 13, 2008, 8 a.m. - 4:30 p.m.
January 16, 2009, 7 a.m. - 3 p.m.
Event is full
February 16, 2009, 8 a.m. - 4:30 p.m.
Northeast Wisconsin Chapter
October 6, 2008, 8 a.m. - 4:30 p.m.
November 3, 2008, 8 a.m. - 4:30 p.m.
Event is full
February 9, 2009, 8 a.m. - 4:30 p.m.
Other Chapter
October 29, 2008, 8 a.m. - 4:30 p.m.
Event is full
November 10, 2008, 8 a.m. - 4:30 p.m.
Event is full
December 8, 2008, 8 a.m. - 4:30 p.m.
Event is full
Individual Price
BEC Member: $375
Non-Member: $530
Organization Price
BEC Member: $2,500 per day **
Non-Member: $3,500 per day **
** Responsible for facilitator's expenses, including travel, lodging and food.
Books & Materials
Lean Manual$42
Problem Solving Tools - Organization Training Materials Kit$142

The BEC is offering a one-day session in Problem-Solving Tools. This session presents all the basic problem-solving tools with a critical element - application. Participants will gain an understanding of the appropriate application and effective use of each tool. In addition, the tools will be practiced using real examples provided by the participants. Application of group decision making (brainstorming, multivoting and consensus) to identify and analyze problems will also be incorporated.

Pre-requisite: Overview of Lean must be taken prior to attending Problem-Solving Tools.

Problem-Solving Tools course content includes:

  • Root Cause Analysis
  • Identifying problems
  • Analyzing problems
  • Familiarization with Root Cause Analysis, Process Flowcharting, Pareto Chart, Fishbone Diagram, Histogram, Scatter Diagram, Control Charts and Process Capability Studies
  • Utilizing multiple tools on one problem
  • Application of the tools through an in-class hands-on simulation

Upon completion, participants will be able to:

  • Effectively identify and select problems for resolution
  • Select the most effective tool to use for specific problems
  • Interpret the information gained from the tool to begin developing a corrective action plan
WCM AssociatesThe Business Excellence Consortium at the Milwaukee School of Engineering has partnered with WCM Associates, a consulting and book publishing company, dedicated to the dissemination and the implementation of advanced techniques of world class manufacturing. This partnership combines real world experience with a proven method of knowledge transfer resulting in high impact training and implementation support!