Problem-Solving Tools

with a focus on application!

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Details
Milwaukee Metro Area
November 2, 2009, 8 a.m. - 4:30 p.m.
Northeast Wisconsin Chapter
August 24, 2009, 8 a.m. - 4:30 p.m.
Individual Price
BEC Member:	$375
Non-Member:	$495
Organization Price
BEC Member:	$2,500 per day **
Non-Member:	$3,500 per day **
** Responsible for facilitator's expenses, including travel, lodging and food.
Books & Materials
Lean Manual	$42
Problem Solving Tools - Organization Training Materials Kit	$142

The BEC is offering a one-day session in Problem-Solving Tools. This session presents all the basic problem-solving tools with a critical element - application. Participants will gain an understanding of the appropriate application and effective use of each tool. In addition, the tools will be practiced using real examples provided by the participants. Application of group decision making (brainstorming, multivoting and consensus) to identify and analyze problems will also be incorporated.

Pre-requisite: Overview of Lean must be taken prior to attending Problem-Solving Tools.

Problem-Solving Tools course content includes:

Root Cause Analysis
Identifying problems
Analyzing problems
Familiarization with Root Cause Analysis, Process Flowcharting, Pareto Chart, Fishbone Diagram, Histogram, Scatter Diagram, Control Charts and Process Capability Studies
Utilizing multiple tools on one problem
Application of the tools through an in-class hands-on simulation

Upon completion, participants will be able to:

Effectively identify and select problems for resolution
Select the most effective tool to use for specific problems
Interpret the information gained from the tool to begin developing a corrective action plan

http://bec.msoe.edu/course_descriptions/LNPST.php