Developing and Maintaining a World-Class Safety Culture

MSOE's Business Excellence Consortium is offering a five-part, 18-hour certificate program that will provide middle managers, front-line supervisors, and small business owners with the tools necessary to develop and maintain a world-class safety culture. This comprehensive training program focuses on using a behavior-based approach with positive reinforcement techniques to change unsafe mindsets and behaviors. Key components of the process include:

• Accountability
• Behavior as the cause of accidents
• Conversations change organizations
• Consequences motivate behavior
• Feedback is essential to improvement
• Quality is built-in early in the process
• What gets measured gets done

The keys to world-class safety success are:

• Get the right people on the job
• Get the wrong people off the job
• Match talent and interest with job operations
• Maintain a climate of truth-telling by engaging people in rigorous debate, analysis, and continuous learning
• Confront the facts, even when they are harsh

Program Content

The World-Class Safety Culture program content is divided into five sessions over a five-week period. The first two sessions cover the tools and the final three focus on OSHA compliance, managing safety, injury prevention, injury management, and corrective action. Following are details of each session:

Session One: Introduction to a World-Class Safety Culture (Two Hours)

• What is world-class?
• Vision statement
• How does world-class affect your company
• Understanding what a safety culture is or should be
• Benchmarking and understanding the safety goal of zero
• Effects of health insurance
• Creating a proactive rather than reactive mindset through emotional awareness
• The impact of positive reinforcement
• What it takes to be #1

Session Two: Steps to a World-Class Safety Culture (Four Hours)

• Impact on program participants, professionally or personally, following the first session
• Determining your safety goal
• Choices - unsafe acts vs. behaviors
• Awareness - review safety-operating principles
• Past experiences
• Delivering the safety message so that people listen and hear
• Defining a safety team
• Team make-up
• Incentives and rewards
• Accountability

Sessions Three and Four: OSHA Compliance (2 Four-Hour Sessions)

• Impact on program participants, professionally or personally, following the second session
• Introduction to OSHA
• Regulations
• Recordkeeping
• Inspections and citations
• Understanding workplace hazards
• Auditing

Session Five: Injury Reporting and Prevention (Four Hours)

• Impact on program participants, professionally or personally, following the fourth session
• Introduction to industrial hygiene
• Incident reporting, investigation, and root cause
• Taking timely corrective action
• Definition of ergonomics
• Accident cost
• Job safety analysis
• Lead by example
• Getting everyone's committment