Introduction to Lean Six Sigma

You have probably heard the terms "Lean" and "Six Sigma." Companies large and small are using these methods and tools to reduce waste and improve customer satisfaction. Lean and Six Sigma have now been combined into a holistic approach that can help you improve any process in your business. The BEC is offering a two-hour session explaining why the combination of Lean and Six Sigma is so powerful. You will learn how to measure the "flow" and "customer satisfaction" of your processes and why it is important to start thinking in terms of "value streams." You will learn about the steps in the Lean Six Sigma method, some of the key tools, and see some examples. The overview will also discuss how to get started in deploying this powerful approach in your business.

Seminar Content

• An overview of Lean Six Sigma ---- why you need both Lean and Six Sigma
• The key metrics of Lean Six Sigma ---- FLOW and CUSTOMER SATISFACTION
• The methodology and some of the key tools in Lean Six Sigma are explained
• How Lean Six Sigma benefits you and your customers
• Practical examples showing how Lean Six Sigma can reduce waste and improve customer satisfaction
• How to get started in deploying Lean Six Sigma in your business

Who Should Attend

Senior business and functional leaders who are searching for strategic approaches to improve their competitiveness; and professionals who are seeking to increase their awareness/knowledge of cutting-edge methods for improving any business, manufacturing, or service process.

Upon Completion, You Will:

• Have a practical overview of Lean Six Sigma
• Understand the basic terminology and tools of Lean Six Sigma
• Understand the key metrics you can use to measure effectiveness of any process and how it compares to world-class performance
• Understand why Lean Six Sigma is the right approach for reducing waste and improving customer satisfaction
• Understand how to get started with Lean Six Sigma deployment

About the Instructor

Lowry Manson, PhD., has 23 years experience in GE businesses - Plastics, Medical, Aerospace, and Lighting - as an Engineering Manager, Plant Manager, and Program Manager. While at GE, he worked in 16 different countries - managing projects and cross-functional teams. His Six Sigma experience includes: 12 years of experience and was one of the first Master Black Belts at GE, certified Black Belt/Master Black Belt, and Design for Six Sigma instructor. Since co-founding SigMax Solutions in 2000, he has taught and mentored projects in 12 different countries and in a broad range of businesses.