Business Excellence Consortium
Six Sigma in Business and Service Industries
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| This course has not been scheduled. Please contact the BEC for more information. |
While Six Sigma has gained a solid reputation for performance improvements in manufacturing and technical areas, few realize how Six Sigma benefits other business processes, from transaction processing through distribution. Most associate Six Sigma with statistics. While statistics are important, the Milwaukee School of Engineering's Business Excellence Consortium (BEC) focuses on Six Sigma as a problem-solving and data–driven, decision-making methodology. Whether your problem is improving cash flow or minimizing distribution errors or reducing order processing time, the tools and methods used with Six Sigma can benefit your business or service operation. The BEC is offering a free three-hour seminar that will acquaint you with the basics of Six Sigma and discuss how it is being used today in business and service industries.
While many Six Sigma providers overemphasize the statistical tools used in Six Sigma, the BEC stresses the problem-solving methodology inherent in Six Sigma, while still delivering the statistical analytics. Simply stated, Six Sigma and Design for Six Sigma provide you with the ability to make better customer-based decisions using data.
Seminar Content
- A practical overview of Six Sigma and how it applies to businesses and service organizations
- Tools and methodology of Six Sigma
- How Six Sigma benefits you and your customers
- Practical applications of Six Sigma in businesses and service organizations
Who Should Attend?
Senior managers in administration, finance, human resources, sales, marketing, and other departments who are concerned with improving productivity and minimizing costly errors within the organization.
Upon Completion, You Will
- Have a practical overview of Six Sigma in non-technical areas
- Understand the basic terminology of Six Sigma
- Understand the tools and methodology of Six Sigma
- Understand how Six Sigma benefits you and your customer
About The Instructor
Steve Fleming, PE, has 24 years in GE Medical Systems - technical management which includes software and hardware development management, program management - CT Imaging, manufacturing operations and quality, information technology systems, global integration to include: Japan , China , France and Spain as well as technical marketing. His Six Sigma experience includes: 12 years of experience and was one of the first Master Black Belts at GE, certified Black Belt/ Master Black Belt, Design for Six Sigma instructor (DFSS Deployment Awards). He has had eight very successful business start ups, six personal projects completed, hundreds of projects mentored and over $150 million in savings.