Improving patient care, eliminating errors and mistakes, and containing costs are all familiar issues for health care professionals. The BEC is offering a three-hour session introducing the methodology of Six Sigma as it applies to health care settings. Six Sigma is no longer just a tool for manufacturing, but rather for all types of organizations, Simply stated, Six Sigma and Design for Six Sigma provide you with the ability to make better customer-based decisions using data.

Seminar Content

A practical overview of Six Sigma and how it applies to health care
Tools and methodology of Six Sigma
How Six Sigma benefits you and your customers
Practical examples showing applications of Six Sigma to health care

Who Should Attend

Individuals in the health care industry who work with patient care, billing, IT, administration, etc.

Upon completion, you will

Have a practical overview of Six Sigma
Understand the basic terminology of Six Sigma
Understand the tools and methodology of Six Sigma
Understand how Six Sigma benefits you and your customer

About the Instructor

Steve Fleming, PE, has 24 years in GE Medical Systems - technical management which includes software and hardware development management, program management - CT Imaging, manufacturing operations and quality, information technology systems, global integration to include: Japan , China , France and Spain as well as technical marketing. His Six Sigma experience includes: 12 years of experience and was one of the first Master Black Belts at GE, certified Black Belt/ Master Black Belt, Design for Six Sigma instructor (DFSS Deployment Awards). He has had eight very successful business start ups, six personal projects completed, hundreds of projects mentored and over $150 million in savi ngs.

http://bec.msoe.edu/course_descriptions/WPSXH.php