Business Excellence ConsortiumSix Sigma
Six Sigma was launched by Motorola in the early 1980s and popularized in recent years by General Electric. Six Sigma is a customer-focused, data-driven approach that eliminates waste by improving the quality of processes and products. Six Sigma eliminates delays in getting new products to market, eliminates lost sales opportunities, improves customer satisfaction and drives efficiencies into all aspects of your organization. Six Sigma applies to all business processes in the enterprise value stream including but not limited to Marketing, Sales, Engineering, Manufacturing, Legal, HR, Finance, Sourcing and Service. Six Sigma helps to establish critical dashboard metrics for the enterprise value stream. The game has changed. With Six Sigma, near perfection is now possible! The tools of Six Sigma help the enterprise to identify how it will meet what the market demands and then help the organization to deliver the solutions the market demands on a globally competitive scale. While Lean focuses on identifying the organization's value stream and helps to identify and remove waste, Six Sigma helps to quantify, optimize design and reduce variation that allows Lean processes to operate at a Six Sigma Level. (Defects per Million opportunities of 3.4 or less)
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http://bec.msoe.edu/six_sigma/
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